Check the instructions first
Look for the approved cleaner, permitted water exposure and how to protect electrical parts. If those details are missing, contact the manufacturer. Do not assume that “water-resistant” means you can immerse an item, or that one silicone product can be cleaned in the same way as another.
Keep the manual where you can find it again. A bookmark on your own device or the paper instructions is enough; there is no need to register your product with Chick.
Clean after use
SH:24 advises cleaning after each use and checking for damage first. Where the instructions permit washing, use warm water and a mild, unscented soap. Follow the specified method for battery-operated parts, rather than submerging them.
Do not improvise with scented toiletries or a cleaning method intended for a different object. Boiling, dishwashers, alcohol and household disinfectants are not universal options. If a method is not in the product instructions, ask before trying it.
Dry fully before storage
SH:24 recommends drying without leaving fibres on the surface, then using the supplied dust bag if you have one. A clean, dry storage place helps keep dust off an item between uses. Follow the manufacturer’s instructions before reconnecting power.
The bathroom photograph on this site illustrates a cleaning setting. We do not know the contents of the pictured bottle and do not recommend it as a product cleaner.
Make the routine easy to repeat
Keep the instructions and the correct supplies accessible. A short note can say which cleaner to use, how to avoid electrical parts and where to leave the product to dry. Do not store an item while damp just to keep it out of sight.
If the routine is hard to manage in a shared home, choose a private time and a suitable drying place in advance. For the storage part of the routine, follow the care-drawer guide.
When cleaning is not the answer
Cleaning is not a repair for a damaged surface or an electrical fault. Pause and read when to stop using a product. This guide does not assess infection risk or provide treatment. For symptoms or a possible STI exposure, contact a clinician or sexual health service.
Sources & useful references
Checked October 21, 2026. These sources inform specific points above; they do not endorse Chick. Product instructions take priority for your model.
- SH:24: cleaning and caring for sex toys
Nurse-authored guidance on cleaning, checking surfaces and storage.
- NHS: sexually transmitted infections
Symptoms, testing and care. This is not a product-safety certification.
Content responsibility: chick.ai editorial team. Content revised .
Use the exact model instructions as the starting point
Identify the contact materials and the parts that contain electronics, seams or openings. Read how the manufacturer says to clean, dry and store that exact item. Do not infer that an entire product can be submerged or boiled from a material word on the listing.
Before purchase, check whether that routine fits your space and time. For an item you own, damage or missing instructions is a reason to pause and ask the manufacturer. A material label or a higher price does not guarantee that a product will suit your body.
Sources and the limits of this guide
The references below explain the stated topics. They do not endorse this site or establish that a particular product will suit you. Suggested questions and comparison steps are editorial guidance. No hands-on testing or clinical review is claimed.
- Planned Parenthood: Sex toys
General product-use and care context; consult the exact manufacturer's instructions for the model.
- FTC: Online shopping
Seller, total-cost, delivery and returns checks. US consumer guidance; other jurisdictions differ.
For adults 18+. General education only. Health symptoms and treatment questions require individual qualified advice. To report an error, email [email protected] with the page and the detail that needs checking; do not send private health records.